Refund policy

Return and Refund Policy
Because our products are delivered digitally and cannot be physically returned, all sales are generally final once download access has been provided.

Refunds may be considered in limited circumstances, including duplicate purchases, technical defects that prevent the product from functioning as described, or failure to receive access after reasonable troubleshooting.

Before requesting a refund, please contact us at support@ngudigitalenterprises.com so we can help resolve the issue.

Refund requests must be submitted within 7 days of purchase. Approved refunds will be returned to the original payment method. Processing times may vary depending on the payment provider.

This policy does not limit any rights that cannot legally be excluded under applicable consumer-protection laws.